tag:blogger.com,1999:blog-8977092.post4249912636183468567..comments2011-01-15T16:25:23.799-06:00Comments on steve's journal: Dish Network - See you in CourtStevehttp://www.blogger.com/profile/00920181074592764028noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-8977092.post-31887791718494046802010-08-14T14:12:25.434-05:002010-08-14T14:12:25.434-05:00had a similar nightmare encounter with Dish a coup...had a similar nightmare encounter with Dish a couple years ago - finally filed a complaint with the State AG and then received a very contrite call from Dish Dispute Resolution (resolving my issue) - we're now looking at upgrading from 200 to 250 channels, but after getting bounced among 5 Dish reps yesterday, I am scared to actually change anything on my account...may just call the Dispute Res. mgr. and remind him how bad Dish customer service really is - 3Dee3Deehttps://www.blogger.com/profile/01028381648681812097noreply@blogger.comtag:blogger.com,1999:blog-8977092.post-47903573223554083112009-10-12T04:57:42.018-05:002009-10-12T04:57:42.018-05:00Hi,
I just visited your blog at "http://stev...Hi,<br /><br />I just visited your blog at "http://stevebsjournal.blogspot.com/2007/12/dish-network-see-you-in-court.html" and found an interesting one for content link exchange with my website and blogs. As your blog is relevant with mine so it would beneficial for both of us and in this way we can also increase our back links. If you also find it suitable then please let me know at- ami.roberts86@gmail.com<br /><br />Thanks,<br />Ami RobertsAmihttps://www.blogger.com/profile/11293021975432628248noreply@blogger.comtag:blogger.com,1999:blog-8977092.post-85248311625859017982007-12-22T19:09:00.000-06:002007-12-22T19:09:00.000-06:00DISHTV reps lied to me and charged standard fees a...DISHTV reps lied to me and charged standard fees although the rep understood that I was requesting a special offer that was in effect. The reps lie!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8977092.post-19048465879839093602007-12-06T23:46:00.000-06:002007-12-06T23:46:00.000-06:00I've missed so much not being home to read your bl...I've missed so much not being home to read your blog over the last several days!<BR/><BR/>Here's a suggestion...and you may have already tried this. Call in as if you were going to talk to someone in customer service. But when you get to the point of selecting a topic, or they ask you what you need, tell them that you are choosing to cancel the service. You will most likely end up with the call being escalted immediately, where as if you ask for a manager you will never actually get one. (Call center trick!) However, the people that handle cancellation calls are given the authority to do alot more to keep you happy than the average CS rep.<BR/>When you get this person on the phone, and they ask you why you would like to cancel your account, you tell them that you don't really want to (even if you do!) and explain that because they won't admit to a mistake being made, that you would rather not do business with their company. You will be asked to explain the situation again...do so, and then let them make an offer.<BR/><BR/>This might solve your immediate problem alot easier than going through the court system and such. It's worked for me on a couple of different companies.<BR/><BR/>All I can truly say is watch Direct TV as well...We had their service when we lived out in the sticks, and they had a very similar "scam" going.<BR/><BR/>Cheers,<BR/>DaniAnonymousnoreply@blogger.com