Dear Sirs,
Your X-Box promotion was little short of appalling.
No one minds not being one of the 1000 lucky customers. We didn't even expect to win one.
What is unforgivable is your technical inability to even serve the appropriate pages. You should have anticipated the demand, and provided the bandwidth to accommodate the requests.
We are not only unimpressed by this outrageous failure to meet a demand you created, but are reluctant to spend any more of our very hard-earned dollars for any items offered by you.
I am dismayed that it has come to this, after years of happy trading, but we will not be treated in this manner.
Yours
Steve Bracken
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